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Fraud & Security

Fraud Protection 

Dealing with fraud can be both time consuming and frustrating — and no business is immune to the threat. Watermark Bank safeguards your accounts with advanced fraud protection tools, minimizing your risk and preventing losses.

Our Solutions

The following services are included at no additional charge.*
Positive Pay and Account Reconciliation:
 
By providing a list of distributed checks and pre-authorized ACH transactions, we are able to monitor and detect fraudulent items attempting to clear your account. If an item is not on the list, or the issue date or dollar amount are different, we flag it for your review.
ACH Filters and Blocks:
 
Manage transactions within time constraints and minimize the risk of unauthorized ACH transactions by automatically preventing them from posting to your account.
ACH and Wire Transfer Email Notifications:
 
The sophistication of Watermark Treasury Connect allows you to customize a multitude of alerts that will notify you when transfers are initiated by online users.

What to Do if You Suspect Fraud

Fraud can take on many forms, including:

  • Lost or Stolen Checks, Debit Card, or ATM Card
  • Unauthorized Check or Debit Card Activity
  • Unauthorized Withdrawal From an Account
  • Unauthorized Wire Transfer of Funds
  • Fraudulent Activity Related to Your Commercial Loan
  • Identity Theft
If you notice unauthorized activity on your account, contact our operations department right away at (405) 810-6210 with this information:
  • Your Account Number(s)
  • Your Debit Card Number
  • The Amount Involved in the Fraudulent Activity
  • The Date the Activity Occurred
  • Pen and Paper to Write Down Your Case Number
 
 

Best Practices for Avoiding Fraud

 
  • Install anti-virus, anti-malware, and anti-spyware on your computer system along with firewalls.
  • Keep your software patched and up to date.
  • Do not click on links or attachments in emails from unknown individuals.
  • Never give out information via phone or email to someone you do not know.
  • If you are suspicious of a caller, hang up and call the company's main number.
  • Always confirm payment instructions over the phone with a verified individual.
  • Never exchange confidential information via unencrypted email.
  • Use all Watermark Bank fraud protection tools: dual control, Positive Pay, ACH Filters, email and text alerts, and setting dollar limits.
  • Create internal procedures to protect your business from email compromise.
*Please contact a Watermark Advisor for details.